Of course! We even offer a "real" guarantee - you know, like companies used to offer. If you are not satisfied with your order for any reason, you can return it for a full refund or exchange. Additionally, our stainless steel ID carries a lifetime gu

<p id="isPasted" style="margin: 0px 0px 15px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.37em; font-family: &quot;Open Sans&quot;, sans-serif; font-size: 15px;">Of course! We even offer a &quot;real&quot; guarantee - you know, like companies used to offer. If you are not satisfied with your order for any reason, you can return it for a full refund or exchange. Additionally, our stainless steel ID carries a lifetime guarantee. That&apos;s right, if you are tough enough to wear out our stainless steel, laser engraved Road ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don&apos;t count).<p style="margin: 0px 0px 15px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.37em; font-family: &quot;Open Sans&quot;, sans-serif; font-size: 15px;">NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

Are ROAD iD products guaranteed?

ID Protection, the superhero service that saves the day and keeps your ID up to date. Let's dive into the fun and fabulous details:. Why is ID Protection a must-have?. ID protection covers future changes that you may need to make to the text engraved

ID Protection, the superhero service that saves the day and keeps your ID up to date. Let&apos;s dive into the fun and fabulous details:Why is ID Protection a must-have?<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ID protection covers future changes that you may need to make to the text engraved on your ID. With this service, you&#x2019;ll have up to two years to receive a fresh new ID at no charge - no questions asked.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Dump your boyfriend and want to remove his phone number? No problem. We&#x2019;ll make you a new one (a new ID that is. The BF&#x2019;s on you.).&#xA0;<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Develop an allergy to marsupials? You guessed it. We&#x2019;ve got you covered.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Even if you can&#x2019;t spell your own name or mistakenly type an incorrect phone number, we&#x2019;ll help you get it right and send you the fresh bling.So, what does ID Protection cover?<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">It covers one free replacement faceplate for any ID on today&#x2019;s order, and it&#x2019;s good for two years after purchase. Replacement faceplates must be an ID of equal or lesser value.Now, let&apos;s talk about what ID Protection doesn&apos;t cover.&#xA0;<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It doesn&#x2019;t cover shipping, but we&#x2019;ll ship it to you for a measly $6.99. That&#x2019;s even cheaper than &#xA0;<a href="https://kronozio.blob.core.windows.net/images/card/7c6ccab3d4604794937f6e7c7b1b6e75_front.jpg" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">this amazing Oscar Azocar baseball card</a>.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It&#x2019;s good for the ID faceplate only, so it doesn&#x2019;t cover bands or other accessories. <p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 24px; color: rgb(0, 0, 0); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It also doesn&#x2019;t cover IDs purchased on previous or future orders.&#xA0;How to Redeem.Ready to redeem your ID Protection benefits? It&apos;s as easy, you can redeem <a href="https://www.roadid.com/pages/id-protection-help">here </a>or by shooting us an email or giving us a call. We&apos;ll work our magic to get the necessary updates completed and a fresh new ID shipped out ASAP. Just reach out to us at <a data-fr-linked="true" href="mailto:Help@DOGiD.com">Help@ROADiD.com</a> or dial our hotline at 800-345-6336 from Monday to Friday.

Protection Plan

Yes! Our ROAD iD faceplates are compatible with ROAD iD bands. Just be sure to select the band width that matches your ID Faceplate (13mm or 19mm).

<span id="isPasted" style="color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Yes! Our ROAD iD faceplates are compatible with ROAD iD bands.&#xA0;<span style="color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Just be sure to select the band width that matches your ID Faceplate (13mm or 19mm).

Can My ID Faceplate Fit On Different Types of Bands?

Your ROAD iD may need to be washed periodically due to normal wear. We recommend to wash the band in warm water mixed with a mild soap or detergent, rinse and let air dry. This should help keep the band in good shape. Don't forget to clean underneath

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Your ROAD iD may need to be washed periodically due to normal wear. We recommend to wash the band in warm water mixed with a mild soap or detergent, rinse and let air dry. This should help keep the band in good shape. Don&apos;t forget to clean underneath the ID plate! You can slide your ID on the band to give it a through clean.&#xA0;<p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">On the&#xA0;rare&#xA0;occasion, a rust coloration will appear on the band and/or the ID plate. Please know this is not rust. All of our IDs are made from surgical grade stainless steel and will not rust. The rust coloration indicates the band and/or ID plate needs cleaned. Simply follow the steps above - you can use a scrub pad to gently scrub your ID, if needed. If this does not resolve the matter, please contact us and we would be happy to help!&#xA0;

How Do I Clean My ID?

WRIST ID STRETCH

WRIST ID ELITE CLASP

WRIST ID SPORT NYLON LOOP

WRIST ID SPORT PIN-TUCK

Kidsafe ID

SIDEKICK ID FOR FITBIT & GARMIN BANDS

APPLE WATCH ID

SHOE ID

FIXX ID DOG TAG

Retired Products

Accessories: Bands, Faceplates and Clasp

GIFT CARDS AND ECARDS

We love work. And we love helping you. We're eager to assist at the hours below (fair warning: the drink cart comes around at 10AM on Fridays):

Mon-Thurs: 9am - 5pm ET
Friday: 9am - 4:30pm ET

Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times. Most of are us great conversationalists. There are a few, however, who aren't allowed within 30 feet of the phones (**ahem** Teddy from IT  **ahem**).

Mon-Thurs: 9am - 5pm ET
Friday: 9am - 4:30pm ET

Shop ROAD iD

ROAD iD FAQ

PRODUCTS

Our Story

What is ROAD iD

Who is ROAD iD

Who Needs ID?

How is ROAD iD different from other wearable forms of ID?

ABOUT ROAD iD

Specs

How do I know the Stretch will fit me?

How do I assemble the Stretch ID?

Is the Stretch band latex free?

Can I wear the Stretch faceplate on a "cause" type of bracelet?

Which accessories are compatible with the Wrist ID Stretch?

How to size the Elite Silicone Band

How to Attach the Silicone Band to the Clasp

Is the band latex free?

Nylon Loop Specs

Nylon Loop Sizing

Pin-Tuck Specs

Pin-Tuck Sizing

How do I put on the Pin Tuck?

Kidsafe Specs

Kidsafe Sizing

How to size my band?

Sidekick ID Sizing Guide

Sidekick Specs

What is included when purchasing the Apple Watch ID?

How will the Apple Watch ID effect the Apple Watch's signal?

Will the Apple ID fit on an Apple Watch band?

Shoe ID Specs

How does the Shoe ID attach to your shoe?

FIXX ID Specs

Military Dog Tag | FIXX ID

Why is it named the FIXX ID?

The Wrist ID Sport

The Ankle ID

Faceplates Specs

Can I order a spare band?

I cut my band too short. What can I do?

How do I attach my clasp?

How can I check my balance?

You couldn't find ecard! Help!

What shipping options are available?

Can I purchase a ROAD iD as a gift?

How do I apply a discount or gift card to an order?

What is the status of my order?

Can I cancel or change my order?

ORDERS

What is the ROAD iD app?

How do I cancel my subscription?

How do I delete my account?

Is the app available for iPhone and Android?

What exactly is an eCrumb?

How do my contacts see my eCrumbs?

Do I need a physical ROAD iD if I have the app?

Will the ROAD iD app track my run or ride?

Where is the lockscreen feature?

Does the ROAD iD app dial 911 for me?

How often is the eCrumb map updated?

What is the impact of the ROAD iD app on my phone's battery life?

What happens if my phone loses battery life?

What is a stationary alert?

Can I pause the eCrumb feature while using the ROAD iD app?

Can the ROAD iD app detect if I've had an accident?

What happens if I lose cell service?

Can I access past eCrumb tracking maps?

Can I see the same map my contacts are viewing?

Can I connect my Online Profile to the app?

ROAD ID APP

What is iD PROFILE?

How do I cancel?

How do I update my payment method?

Can I used a ROAD iD Gift Card for payment? Are discount codes applicable?

Is iD PROFILE the same subscription as the Run and Ride App?

How many IDs/profiles can I have on my account?

Can I transfer an ID to another iD PROFILE account?

Is iD PROFILE available internationally?

How do I register a new ID to an existing iD PROFILE?

How do I access and edit my iD PROFILE?

Is my personal information in iD Profile account secure?

Can I order an ID with an iD PROFILE for someone else?

How do I renew iD PROFILE membership?

How do I add family members to iD PROFILE account?

I lost an ID. What should I do?

Can I have the same serial number and PIN as my other ID?

How will first responders access my iD PROFILE?

How do I troubleshoot an invalid serial number and PIN combination?

How do I get one month of free iD PROFILE membership?

What is the privacy policy for iD PROFILE?

How do I access the serial number and PIN on my ID?

iD PROFILE (formerly known as MYROADiD)