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iD PROFILE (formerly known as MYROADiD)

What is iD PROFILE?

iD PROFILE is a wearable ID created to empower active people who participate in outdoor activities to wear ID and not take the chance of being unidentified in the event of an emergency. The ID is designed to quickly provide vital emergency informatio

How do I cancel?

To cancel your iD PROFILE, you'll want to be logged into www.idprofile.com first! Then you can navigate to the Membership tab on the left hand side. You'll select update payment method, this should prompt you with 2 different options cancel membershi

How do I update my payment method?

To update your payment method, you'll navigate to the membership tab, select update payment method and you'll be on your way!

Can I used a ROAD iD Gift Card for payment? Are discount codes applicable?

ROAD iD gift cards and discount codes are not applicable for iD PROFILE.

Is iD PROFILE the same subscription as the Run and Ride App?

This is 2 completely separate services :

How many IDs/profiles can I have on my account?

The possibilities are endless! You can link unlimited IDs to your unlimited profiles. Plus every time you activate a new ID to your profile, you recieve a month of FREE membership!

Can I transfer an ID to another iD PROFILE account?

Yes, simply login to your account at iD PROFILE You'll want to go to "edit profile" and de-link the ID you wish to transfer. You'll then be able to re-link this to the correct profile.

Is iD PROFILE available internationally?

It sure is. When you order an ID with iD PROFILE, you will be able to choose from one of the following numbers:. If you live in United Sates or Canada and do not plan on using your ROAD iD in any other countries, choose 1-800-345-6335. If you live in

How do I register a new ID to an existing iD PROFILE?

Your ID will arrive with its Serial and PIN engraved on the back of the ID plate. Once you have located your serial and PIN, it's time to link your ID. To link your ROAD iD, just go to www.idprofile.com and login with your Email Address and we will e

How do I access and edit my iD PROFILE?

To edit your profile and access all account options, you will need to visit www.idprofile.com and log in. You'll enter in your email address and we will send you a password code to login. You'll find edit profile under Manage Profile/Home section.

Is my personal information in iD Profile account secure?

It is important to remember that the Serial Number and PIN that is engraved on the back of an ID is the key to viewing (not editing) your profile. We encourage you to protect your ID like you would protect your wallet - know where it is at all times.

Can I order an ID with an iD PROFILE for someone else?

Yes! When buying an ID for a friend - your friend will have the ability to create their own account and their own iD PROFILE. Instructions will be included in the packaging. Great gift for them, no worries for you. If you are ordering for a close fam

How do I renew iD PROFILE membership?

Renewing your profile membership is a breeze! Just head over to www.idprofile.com and log in using your email address. We'll promptly send you a password code via email for secure access. Once logged in, navigate to the "Membership" tab where you can

How do I add family members to iD PROFILE account?

After you log into your Account, click the "Add Profile" button to create another profile. Then, head on over to www.roadid.com  to purchase a ROAD iD for each family member. When the ROAD iDs arrive, simply register each ID to the corresponding prof

I lost an ID. What should I do?

If you haven't already done so, you'll need to report your ID Lost or Stolen to protect your profile. This can be done by clicking the "Lost/Stolen IDS" button within your profile, or by phoning (855) 922-1558.Reporting an ID lost or stolen will imme

Can I have the same serial number and PIN as my other ID?

It is important to remember that the Serial Number and PIN that is engraved on the back of an each ID with iD Profile will be engraved with its own unique Serial Number and PIN combination. Doing this has several advantages. First, it's important to

How will first responders access my iD PROFILE?

The system was designed to be very simple to access in emergency situations. A First Responder can easily access your profile in two ways: One, they can dial the telephone number on the ID. Two, they can navigate to www.idprofile.com to view your acc

How do I troubleshoot an invalid serial number and PIN combination?

This could mean you have already registered that Serial Number and PIN. Click the 'Edit Profile' button. Do you now see your serial number in the linked IDs section? If it's there, you're all set. If you don't see this serial number listed, it's poss

How do I get one month of free iD PROFILE membership?

Your one FREE month begins after you link your ROAD iD to a profile and activate your membership.

What is the privacy policy for iD PROFILE?

Check out the privacy policy here!

How do I access the serial number and PIN on my ID?

The Serial # and PIN can be found on the back of your ID plate. For the Wrist ID Elite and Wrist ID Slim, you can simply take the ID off your wrist and look at the inside of the plate. For the Shoe ID, however, a bit more work is necessary. The follo