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ROAD iD FAQ logo

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ORDERS

What shipping options are available?

The actual delivery date depends on the shipping method you select during checkout. See options below:. * shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us (we do

Can I purchase a ROAD iD as a gift?

You sure can! Many of our customers purchase ROADiDs as special gifts for members of their family or special friends. It's odd how we tend neglect our own safety, but do not hesitate to think of the safety of our loved ones. Also, what other gift in

How do I apply a discount or gift card to an order?

A discount or gift card can be entered in the "Gift card or discount code" box during check out. NOTE: Only one discount code can be applied per purchase

What is the status of my order?

Once your order has shipped, you will receive an email with a tracking number to track your package. You can check the status of your order at any time in your account page.

Can I cancel or change my order?

We process orders as quickly as possible, but we'll do our best to accommodate any changes to your order. The best way to change or cancel order is to call us at 800-345-6336, Monday-Thursday 9am-5pm, Friday 9am-4:30pm EST.